BILL CAPODAGLI
Bill Capodagli is a globally recognized speaker, consultant, and author known for translating Walt Disney’s Dream, Believe, Dare, Do philosophy into practical tools for today’s leaders. His best-selling book, The Disney Way, was cited by Fortune magazine as a BEST BUSINESS BOOK and “so useful, you may whistle while you work.”
Bill’s latest book – Creating a Joy-Centric Culture: A Leader’s Journey Through Dream, Believe, Dare, Do brings timeless principles together in a concise, practical framework for today’s leaders. It challenges them to move beyond compliance and performance metrics, to build workplaces where people are proud, energized and fulfilled.
For more than four decades, Bill has guided organizations across industries — from Fortune 500 companies to county governments — in creating joy-centric cultures where employees are enabled to use their good judgment to fulfill customer dreams…cultures where the values of mutual respect and trust abound…where individual uniqueness as well as team synergy enrich the customer experience…a culture where fun is encouraged for employees and customers alike …that deliver excellence through trust, empowerment, and shared purpose. Bill is also the coauthor of the popular books: The Disney Way Fieldbook and Innovate The Pixar Way. He continues to help leaders rediscover the power of story, values, and the human spirit in transforming organizational culture.
LYNN M. JACKSON
Team Builder; Best-selling Author; Workshop Developer
Lynn Jackson is the internationally recognized co-author of The Disney Way: Harnessing the Management Secrets of Disney in Your Company; The Disney Way Fieldbook: How to Implement Walt Disney’s Vision of “Dream, Believe, Dare, Do” in Your Company; Leading at the Speed of Change: Using New Economy Rules to Invigorate Old Economy Companies; and Innovate the Pixar Way: Business Lessons from the World’s Most Creative Corporate Playground. In 1993, she co-founded Capodagli Jackson Consulting with Bill Capodagli.
For over two decades, Lynn has been assisting organizations develop productive teams and produce sustainable customer service cultures based on Walt Disney’s success credo. Lynn holds degrees in psychology (B.S.) and counseling (M.S.) from Ball State University, and instructional systems technology/organizational development (M. S.) from Indiana University. At Indiana University, she was certified by the Center for Applications of Psychological Type as a Myers-Briggs Type Indicator Administrator. She is a past board member of the Indianapolis chapter of the American Society for Training and Development.
